Scarborough, where 73% of residents identify as visible minorities and 60% are foreign born, is one of Canada’s most diverse communities. This is reflected in SHN’s patient and staff populations. Our 2023 employee engagement survey showed 77% of employees self-identified as racialized and 40% were born outside of Canada. We celebrate the diversity of our workplace with the recruitment...
In 2021, William Osler Health System (Osler) received Accreditation Canada exemplary status, being recognized for achievements in people-centred care, including implementation of the RNAO Patient and Family Centred Care (PFCC) Best Practice Guideline (BPG).
A PFCC BPG initiative resulted in adding a question to the inpatient nursing admission assessment (NAA) “We want to involve you in your...
Workplace violence is a growing concern across all sectors. In response, and aligned with the BPG: Preventing Violence, Harassment, and Bullying Against Health Workers, SickKids developed the Comfort and Safety Bundle (CSB). The CSB is a screening tool to identify and mitigate risks of patient-related agitation and aggression.
The CSB takes a trauma-informed, systematic approach to safety,...
