November 20, 2024
Best Western Plus Lamplighter Inn & Conference Centre
Canada/Eastern timezone

The re-establishment of the Behavioural Support Program (BSO) using a Resident Centered Approach

Nov 20, 2024, 2:15 PM
7m
Regency C

Regency C

Rapid Oral (7 min) BPSO public visibility and outcomes Knowledge exchange sessions (block 8)

Speaker

Sarita Barnett

Description

Early detection of personal expressions has been fundamental to the home’s behavioral support program. Markhaven Home for Seniors has an internal dementia rate of 65% in which personal expressions are often observed. With many post-pandemic changes, the program required a significant overhaul. Using RNAO’s Delirium, Dementia and Depression (3Ds) Best Practice Guideline and the Person and Family Centered Care (PFCC) Best Practice Guideline, the home was able to re-establish and restructure the behavioral support program. Upon completion of the 3D’s gap analysis the home focused on:
• Creating an organizational culture that exemplifies its commitment to dementia care and PFCC
• Educating frontline staff on delirium, dementia and depression.
Recommendations from the 3D and PFCC guidelines strengthened the care approach and provided residents with more opportunities to be involved in their care.
Some initiatives include:
• Improving the collaboration between inter-professional team members and external partners
• The implementation of a clinically validated tool for delirium screening
• Recognizing the impact pharmacological management has on behavioral management (specifically identifying factors that contribute to the need for pharmacological management and monitoring for any adverse effects of pharmacological interventions).
The anticipated results of this initiative include:
• An increased use of non-pharmacological approaches in supporting residents with personal expressions
• Improved use of resident’s identified preferences, values, and culture in developing care plans.
The revitalized approach using RNAO’s BPGs addressed and supported the development of staff’s BSO approach. The integration of RNAO’s clinical pathway assessment for delirium has served as an opportunity for sustainability. Interdisciplinary relationships have improved as each discipline is able to contribute based on their specialty and support those around them. The BPSO program has been a key success factor to the BSO program and has increased the program’s impact and awareness.

Keywords

Dementia Care
Responsive Behaviors

What RNAO BPG or tool/toolkit is this work related to:

Delirium, Dementia & Depression (3Ds)
Person and Family Centered Care

Organization Name Markhaven Home for Seniors

Primary author

Presentation materials

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