Speakers
Description
Disparities among residents living in long term care may exist when an organization’s culture lacks respect, dignity, and acceptance. To improve cultural competence, Peel Region is utilizing best practice to create safe and inclusive environments that enhance the quality of care and the quality of life for residents, families/caregivers, volunteers. and staff.
Across its five centres, Peel Region implemented recommendations from the RNAO best practice guidelines (BPG) Promoting 2SLGBTQI+ Health Equity and Embracing Cultural Diversity. Key strategies include recruitment of champions, establishing 2SLGBTQI+ committee meetings, integrating DEI training into staff orientation and training, using inclusive signage and updating policies. Additionally, residents were provided the opportunity to participate in a survey aimed to understand the experiences of older adults within the 2SLGBTQI+ community.
Efforts to enhance awareness, change practice and mold culture include the use of inclusive language in tour packages and history-taking assessments to promote equality and sensitivity. The electronic health record system now includes sections for preferred names/pronouns and gender identities, ensuring respectful and individualized care. Regular review and updates to policies ensure they align with DEI goals.
These efforts are paving the way towards an environment where every resident can feel respected and valued, leading to higher social engagement. Staff education and awareness is enhancing confidence and competence in providing inclusive care. Peel region is committed to implementing and sustaining these best practice guidelines to ensure equitable care where no one is left out or left behind.
Peel Region’s proactive measures in adopting these BPGs are yielding positive outcomes by promoting inclusive language, creating safer spaces, and ensuring cultural competence that will enhance the quality of life for residents and the work environment for staff. Peel Region’s innovative strategies exemplify practical approaches that other organizations could adopt to elevate equity, diversity, and inclusion in their care environments.
Author(s) Credentials and Title
Marie Lewis RN, BScN, MHM, CHE
Nurse Specialist– Practice, Innovation & Education (PIE) Team Long Term Care, Health Services
Keywords
Safe, inclusive, culture, awareness, elevate equity
What RNAO BPG or tool/toolkit is this work related to:
Promoting 2SLGBTQI+ Health Equity and Embracing Cultural Diversity
| Organization Name | Region of Peel |
|---|
