Speaker
Description
Objective: Explore the benefits of implementing an Indigenous Patient Navigator to enhance healthcare services by 1) offering additional support to patients and families within hospital 2) reducing gaps in service and removing barriers to accessing equitable healthcare 3) identifying health trends and common needs among the indigenous population.
Background: In 2021, 5,885 individuals residing in York Region and the Chippewas of Georgina Island First Nation identified to have an indigenous background (York Region, 2021). Among them, 3,230 indigenous residents of York Region identified as First Nations (York Region, 2021). Indigenous peoples represent Canada's first nation people. Due to historical trauma, many indigenous individuals feel unsafe accessing medical care.
Results: Since its introduction in 2023, Southlake's Indigenous Patient Navigator is working to enhance the well-being of our indigenous patient community. By bridging the Western health model with Indigenous health practices, the Navigator collaborates closely with indigenous individuals to facilitate healthcare access and support services in their homes. Additionally, they coordinate community resources and healing supports, offer counseling throughout clinical appointments, advocate for patients and families, aid in care planning, and advocate for end-of-life care aligned with individual goals and wishes.
Conclusion: Participants in this session will gain valuable insights into Southlake's Indigenous Patient Navigator role and its positive impact on our indigenous population Participants will discover how this initiative raises awareness within our organization, success factors, as well as sustainability moving forward. In addition, participants will also learn how implementing this role within their organization will positively impact their indigenous population.
Author(s) Credentials and Title
Jennifer Trumble, Indigenous Patient Navigator., Chanel Galant, RN, BScN., Julie Schmidt, RN, BScN
What RNAO BPG or tool/toolkit is this work related to:
Person- and Family-Centered Care
Keywords
Indigenous, empowerment, support
| Organization Name | Southlake Regional Health Centre |
|---|
