Sep 24 – 25, 2026
Crowne Plaza Toronto Airport Hotel
Canada/Eastern timezone

Digital Transformation of Skin and Wound Care: Optimizing Assessment and Documentation Through Pressure Injury, Interprofessional Care, and eHealth Best Practices

Not scheduled
5m
Algonquin Ballroom (Crowne Plaza Toronto Airport Hotel)

Algonquin Ballroom

Crowne Plaza Toronto Airport Hotel

Poster display

Speaker

Ms Katie Lai (Scarborough Health Network)

Description

Objective: Synergize evidence-based practices from the Pressure Injury (PI), eHealth, and Interprofessional Care Best Practice Guidelines (BPGs) to optimize skin assessments and wound documentation workflow at Scarborough Health Network (SHN). The target is ≥90% utilization by December 2026.

Background: Inconsistent skin assessments and documentation have contributed to gaps in data and practice. Retrospective data indicates that a mere 22% of charts met documentation standards.

RNAO BPGs Pressure Ulcer Prevention, Interprofessional Care, and eHealth informed this initiative. Key recommendations were:
- Collaboration using a systematic approach to PI management
- Communicating and collaborating in a culturally safe and inclusive manner
- Incorporating usability in the adoption of eHealth solutions to enhance care
- Interprofessional care partnerships across the organization

Given SHN’s diverse population, particularly for darker skin tones, strategies included developing resources utilizing the Monk Skin Tone Scale to promote culturally inclusive assessments. A harmonized care model was developed, which infused the Wound Prevention and Management Cycle concepts and leveraged existing clinical information system (CIS) processes to improve data reliability and care. (RNAO, 2024; Canadian Institute for Health Information, 2013).

Results: Preliminary findings contributing to practice variabilities include:
- Uncertainty in wound assessments and documentation workflows
- Inconsistencies in wound image capture

A pilot currently underway is utilizing this model to provide culturally sensitive skin assessments, leverage the CIS image capture capabilities to document baseline skin photos, and improve active wound images and description documentation. Interdisciplinary partnerships were also established to ensure the model is practical and user-centered. Ongoing evaluation will focus on improvements in compliance rates and culturally diverse care to guide future phases.

Conclusion: Structured workflows and education may improve documentation accuracy and enhance interdisciplinary communication. Lessons learned include the importance of:
- Ishikawa diagram and process mapping
- Cultural inclusivity
- Interdisciplinary engagement

Sustained success will depend on ongoing evaluation, staff engagement, and reinforcement of standardized practices.

Author(s) Credentials and Title

-Katie Lai (BScN, MN, RN)
-Fan Lin (BScN, MCLSC-Wound Healing, WOCC(C))
-Deepa Rickhi (BScN, MN, RN)

What RNAO BPG or tool/toolkit is your abstract related to?

Pressure injury management: Risk assessment, prevention and treatment

Organization Name Scarborough Health Network

Primary authors

Ms Deepa Rickhi (Scarborough Health Network) Ms Fan Lin (Scarborough Health Network) Ms Katie Lai (Scarborough Health Network)

Presentation materials

There are no materials yet.